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Managing your Pausemark Pro subscription
Pausemark Pro is an auto-renewable subscription billed through your Apple Account. It renews automatically for the same period and price until you cancel, and you can cancel any time — the subscription stays active until the end of the period you already paid for.
To cancel or change your plan:
- Open the Settings app on your iPhone.
- Tap your name, then Subscriptions.
- Select Pausemark and choose Cancel Subscription or change your plan.
Refunds are handled by Apple. Request one at reportaproblem.apple.com.
Deleting your data
Your journal and settings live on your device, not on a Pausemark server. To permanently remove everything, delete Pausemark from your iPhone. This clears your journal entries, weekly notes, preferences, reminders, and Screen Time configuration from the device. You can export a portable JSON copy first from Settings if you want to keep a backup.
Common questions
Does my writing get uploaded anywhere?
No. Journal text stays on your device. Pausemark does not upload it to a Pausemark server.
Do I need an account?
No. Pausemark works without any account or sign-in.
Can I move my journal to a new device?
Use Settings → Export to save a JSON copy, then import it on the new
device. Encrypted Apple device backups may also include Pausemark's data.